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We offer global shipping services. Delivery is available throughout mainland China (including Hong Kong and Macao), with free shipping; for other countries and regions, shipping costs will be calculated at checkout based on your chosen international shipping method (China Post, Deppon International, SF International, JD International, or DHL, etc.). However, for extremely remote areas and areas of unrest, the shipping method and costs shall be separately negotiated, or delivery may not be provided, at our discretion.
Normally, we ship within 2–7 business days after receiving an order; delivery time is 3–7 days within mainland China; for international logistics, it depends on the specific delivery location.
Custom works will be shipped according to the specific provisions for the work or the agreed time.
If your order is expected to be delayed, we will notify you by email. Once the order is completed and the work has been shipped, we will send you an email containing shipping details and a tracking number.
If you encounter any problems or have any questions during the ordering process, please contact us through the contact information in “Contact Us.”